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IHCTM is
authorized training centre for IATA/UFTAA Foundation, Consultant,
Management and Senior Management courses as well as IATA/FIATA
Introductory, Air Cargo Rating and Dangerous Goods Courses from IATA,
Canada. In fact, IHCTM has the unique distinction of being the FIRST in
the world to be authorised for the 4 IATA / UFTAA along with the
3 IATA / FIATA training programmes (a total of 7 qualifications).
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A Guide
to IATA/UFTAA Courses
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IATA/UFTAA QUALIFICATIONS
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The IATA/UFTAA programme jointly offered by International Air Transport Association along with the United Federation of Travel Agents' Association is the most complete travel and tourism training programme designed for those who wish to start a career in the travel and tourism industry or upgrade their professional competence. The qualifications offered are recognized under the terms of the IATA Resolutions applicable to IATA's accreditation of travel agents. |
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[IN-IHC-2-93-001/002&00-003/004] |
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IHCTM became the FIRST approved centre in the world to offer all the 4 levels of the IATA/UFTAA programme right from the Foundation to the Senior Management Level. |
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Why do an IATA/UFTAA course?
Because
- it has global recognition with over 250000 graduates worldwide.
- more than 30 year of training experience.
- diploma acquired helps you get access to global employment opportunities. |
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IATA Training and Development Institute is the training and professional development organization of IATA. With over 200 classroom courses delivered worldwide, 11 Diploma Programmes and 17 distance-learning courses, IATA serves the international aviation and travel & tourism industries by providing training in the fields of travel & tourism, airlines, airports, cargo and civil aviation.
In addition to training, IATA supports the air transport industry by delivering high-quality, industry-relevant products and services.
The United Federation of Travel Agents Association (UFTAA) is the highest world body representing the travel industry. In addition to the National Associations, UFTAA highly values the individual membership and support from a large number of individual Travel Agents, Tour Operators, Wholesalers and Travel Partners, including Hotels, Tourism Boards, Shipping and Cruise Companies, Car Rental Companies and the other operators and associations, allied to the tourist industry.
UFTAA represents 114 National Associations and additional Affiliate members in more than 121 countries
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IATA /UFTAA
Four - Level Career Path Programme
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| Course
Name |
Course
Fees |
Vacation
Concessional Fees |
FOUNDATION
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Thirteen Modules
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| = The
Business Environment of the Travel & Tourism Industry |
= Water Transport
Ferry |
| = Tour Packages 1 |
| = Geography in Travel
Planning |
= Air Transport
Essentials |
| = Travel Formalities |
= Customer Service |
| = Land Transport - Rail |
= Technology in the
Travel Industry 1 |
| = Land Transport - Car
and Camper |
= Air Fares
and Ticketing 1 |
| = Hotels |
= Electronic Booking
Tools |
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MANAGEMENT |
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Seven
Modules |
| =
Managerial Skills 1 |
| =
Negotiation Skills |
=
Tour Packages 3
Special Interest Tours |
=
Meetings, Incentives,
Conference and Exhibitions |
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Administration and Accounting |
| =
Marketing 1 |
| =
Technology in the Travel Industry 2 |
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CONSULTANT |
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Nine
Modules |
| =
Geography in Travel Planning 2 |
| =
Land Transport Rail 2 |
| =
Land Transport Bus and Coach |
| =
Accommodation (other than hotels) |
=
Water Transport
Cruises and Private Charter |
| =
Tour Packages 2 |
| = Law
and Regulations 1 |
| =
Selling Skills |
| = Air
Fares and Ticketing 2 |
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SENIOR
MANAGEMENT
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Five
Modules |
| =
Marketing 2 |
| = Law
and Regulations 2 |
| =
Technology in the Travel Industry 3 |
| =
Managerial Skills 2 |
| =
Finance and Business Planning |
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HIGHLIGHTS |
| Each
level of the IATA /UFTAA Programme comprises of two
papers |
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To pass in
each paper, the participant has to score 70% and to
qualify for Distinction, you have to score 85% or more
in each paper. Examinations are held in March and
September each year. |
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Course has
to be successfully completed within two years from date
of registration |
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There are
maximum two attempts allowed in each paper |
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Each course
is of a duration of 3/4 months |
| Note:
Not all courses are offered at all centres. |
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REMEMBER !
THE TRAVEL & TOURISM INDUSTRY EMPLOYS OVER 200 MILLION INDIVIDUALS AROUND THE GLOBE |
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The Areas of Employment are:
Airline Ticketing, Hotel Administration, Nature Reserve Staff, Cruise Ship Marketers, Group Tour Sales Staff,
Travel Portals, BPOs, Airports, Attraction Management and many more
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Level 1: IATA/UFTAA FOUNDATION |
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Level 1 comprising of 13 modules provides you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry. In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing, visa and health requirements, as well as tour
programmes.
By successfully completing the examination, you will be qualified with the
IATA/UFTAA International Travel and Tourism Foundation Diploma, and will be able to use the letters DTTF (Diploma in Travel and Tourism Foundation) after your name.
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Recommended pre-qualifications:
Secondary/Higher Secondary Certificate as well as good math and English-language skills |
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Who will benefit
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| Students who wish to have a career in the travel industry |
| Junior travel consultants |
| Airline personnel |
| Tour operators who deal regularly with travel agents |
| Personnel of large companies, responsible for making travel arrangements |
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How Will You Benefit
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| Make appropriate travel arrangements and reservations |
| Calculate and quote appropriate air fares |
| Complete international travel documents in accordance with the applicable IATA rules and procedures |
| Answer customer queries, quote rates and supplements, explain conditions and book tour products |
| Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is remarkable |
| Understand the role of information technology, Global Distribution Systems and the Internet |
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Course Content
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| Environment |
Products |
| The
Business environment of the Travel and Tourism Industry |
Land Transport
- Rail 1 |
| Land Transport
- Car and Camper Hotels |
| Geography in
Travel Planning |
Water Transport
- Ferry |
| Travel
Formalities |
Tour Packages
1 |
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Air Transport
Details |
| Support
Services |
Air
Fares and Ticketing |
| Customer
Services |
Air Fares and
Ticketing |
| Technology in
the Travel Industry |
Electronic
Booking Tools (CD-ROM) |
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EARN 2 DIPLOMAS
AT THE SAME TIME |
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Enrol in the
IATA/ UFTAA International Travel and Tourism Training Programme and you
can graduate with 2 diplomas. IATA/UFTAA Foundation Diploma and University of Cambridge International Diploma in Travel and Tourism at Standard Level.
The International Air Transport Association has teamed up with the University of Cambridge International Examinations
(CIE) to recognise each other's travel and tourism
programmes. Learn key skills that will enable you to work in the exciting travel and tourism industry.
With 2 diplomas from 2 internationally recognised training institutions, you can gain additional recognition in the work place and increase your career opportunities in the travel and tourism industry. |
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2 renowned travel and tourism diplomas without the extra study.
Interested in these rewarding Diploma Opportunities ? Enrol in the Foundation Level of the IATA/ UFTAA International Travel and Tourism Training Programme, contact
ihctm@rbcsgroup.com
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Level 2: IATA/UFTAA CONSULTANT |
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Level 2 comprising of 9 modules and helps you understand more complex operations, as well as the consultative approach to selling travel and tourism.
By successfully completing the examination, you will be qualified with the IATA/UFTAA International Travel and Tourism Consultant Diploma, and will be able to use the letters DTTC (Diploma in Travel and Tourism Consulting) after your name. |
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Recommended pre-qualifications:
The Foundation Diploma or equivalent syllabus |
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Who will benefit
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| Students who have completed the Foundation Course or equivalent syllabus |
| Travel Consultants with some industry experience, who wish to upgrade their professional competence |
| Personnel of tour operators and consolidators, and airlines |
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How Will You Benefit
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| Handle all major aspects of the travel agency business |
| Give accurate advice to clients on major tourist destinations |
| Produce customised and international inclusive tours |
| Sell international business, incentive and conference travel arrangements |
| Construct complex fares and routings, applying advanced IATA fare construction principles, issue and re-issue tickets and other documents for all types of international journeys |
| Familiarise yourself with common national requirements, IATA's Regulations and the role of the National Travel Agents' Associations |
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Course Content
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| Environment |
Products |
| Geography
in Travel Planning 2 |
Land Transport
- Rail 2 |
| Land Transport
- Bus and Coach |
| Accommodation
(other than Hotels) |
| Water
Transport - Cruises and Private Charter. |
| Tour Packages
2 |
| Support
Services |
Air
Fares and Ticketing |
| Law and
Regulations |
Air
Fares and Ticketing 2 |
| Selling Skills |
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Level 3: IATA/UFTAA MANAGEMENT |
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Level 3 comprising of 7 modules will prepare you for higher responsibilities such as accounting, staff supervision, negotiations and product development.
By successfully completing the examination, you will be qualified with the IATA/UFTAA International Travel and Tourism Management Diploma, and will be able to use the letters DTTM (Diploma in Travel and Tourism Management) after your name. |
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Recommended pre-qualifications:
Minimum of 1 year experience upto supervisory level, as well as some CRS/GDS experience |
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Who will benefit
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| Junior Management Level personnel within all fields of the travel industry |
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You will learn to
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| apply the essential principles and strategies for supervising and managing people |
| develop customized tours and gain a competitive advantage |
| plan, organise and administer meetings, incentives, conferences and exhibitions |
| grow your business and profits |
| understand the latest marketing trends and opportunities, and apply them in your planning |
| familiarize yourself with the challenges and opportunities of information technology and Internet strategies |
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Course Content
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| Strategy
and Management |
Products |
Support
Services |
Managerial
Skills
Negotiation Skills |
Tour
Packages - Special Interest Tours, Meetings Incentives,
Conferences and Exhibitions (MICE) |
Administration
and
Accounting
Marketing
Technology in the
Travel Industry 2 |
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Level 4: IATA/UFTAA SENIOR MANAGEMENT |
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This is the highest and the most prestigious of the 4 levels. Level 4 comprising of 5 modules will prepare you for challenges of an upper management role and assist you in acquiring competitive advantage for your business.
By successfully completing the examination, you will be qualified with the IATA/UFTAA International Travel and Tourism Senior Management Diploma, and will be able to use the letters DTTSM (Diploma in Travel and Tourism Senior Management) after your name. |
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Recommended pre-qualifications:
The Management Diploma and minimum of 1 year experience in the Management position |
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Who will benefit
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| Travel and Tourism Industry Managers |
| Individual Entrepreneurs |
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You will learn to
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| develop a strategic marketing-oriented culture in your travel business |
| gain insight into industry legal issues |
| determine what type of information technology to apply in your travel business |
| Manage and motivate staff who are in direct contact with customers |
| enhance your revenue |
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Course Content
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Strategy
and Management
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Products
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Marketing
2
Law and Regulations 2
Technology in the Travel Industry 3 |
Management
Skills 2
Finance and
Business Planning |
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IATA/UFTAA EXAMINATIONS |
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To obtain an IATA/UFTAA Diploma, students must pass written examinations comprising of two papers for each of the 4 levels. Examinations are held in March and September of each year in the country of enrolment. The IATA Local Coordinator determines the exact dates and location.
For sure success it is important to get quality training from a reputed organization such as IHCTM rather than trying to manage the studies on your own.
An examination consists of 2 papers, both of which must be written at the first attempt. The enrolment is valid for a period of 2 years and students have 2 attempts to pass the examination within this period. A second failure in either paper will cause the enrolment to be cancelled. A pass mark of 70% is required in each paper.
A diploma with distinction is awarded to students who have obtained 85% or more in each paper at their first attempt. To meet the enrolment deadline, students should enrol with IHCTM latest 1 month prior to ATDI deadline |
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Examination
Dates / Registration Deadlines |
March Session |
September Session |
| Deadline for
students to enrol in the course with ATDI (i.e. payment received
in Montreal, Canada). |
30th
November |
31st May |
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NOTE: The next examination session you can register now for is the March
2008 examination. Register early to get your training material
in time and prior to course commencement. There is an early bird
offer for registrations before 30th September 2007
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IMPORTANT: The Registration Fees quoted by IHCTM in Indian Rupees include the course fees, examination fees, shipping and handling fees as well as the bank and service charges incurred for forwarding the fees in US Dollars to ATDI, Montreal, Canada within the stipulated registration deadline. Fees are subject to amendments/alterations without notice due to variation in currency exchange rates and amendments made if any by ATDI. |
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