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IHCTM is
authorized training centre for IATA/UFTAA Foundation, Consultant,
Management and Senior Management courses as well as IATA/FIATA
Introductory, Air Cargo Rating and Dangerous Goods Courses from IATA,
Canada. In fact, IHCTM has the unique distinction of being the FIRST in
the world to be authorised for the 4 IATA / UFTAA along with the
3 IATA / FIATA training programmes (a total of 7 qualifications).
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A Guide
to IATA Courses
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| IATA/UFTAA QUALIFICATIONS |
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The IATA/UFTAA programme jointly offered by International Air Transport Association along with the United Federation of Travel Agents' Association is the most complete travel and tourism training programme designed for those who wish to start a career in the travel and tourism industry or upgrade their professional competence. The qualifications offered are recognized under the terms of the IATA Resolutions applicable to IATA's accreditation of travel agents. |
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IHCTM - the FIRST approved centre in India for all the 4 levels of the IATA/UFTAA programme offers training of the highest standard to qualify you for the prestigious IATA/UFTAA qualifications right from the Foundation up to the Senior Management Level
The Aviation Training and Development Institute (ATDI) is the training and professional development organization of IATA. With over 200 classroom courses delivered worldwide, 11 Diploma Programmes and 17 distance-learning courses, ATDI serves the international aviation and travel & tourism industries by providing training in the fields of travel & tourism, airlines, airports, cargo and civil aviation. |
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In addition to training, IATA supports the air transport industry by delivering high-quality, industry-relevant products and services.
The United Federation of Travel Agents Association (UFTAA) is the highest world body representing the travel industry. In addition to the National Associations, UFTAA highly values the individual membership and support from a large number of individual Travel Agents, Tour Operators, Wholesalers and Travel Partners, including Hotels, Tourism Boards, Shipping and Cruise Companies, Car Rental Companies and the other operators and associations, allied to the tourist industry.
UFTAA represents 97 National Associations and additional Affiliate members. |
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IATA /UFTAA
Four - Level Career Path Programme
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| Course
Name |
Course
Fees |
Vacation
Concessional Fees |
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SENIOR
MANAGEMENT |
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Five
Modules |
| =
Marketing 2 |
| = Law
and Regulations 2 |
| =
Technology in the Travel Industry 3 |
| =
Managerial Skills 2 |
| =
Finance and Business Planning |
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MANAGEMENT |
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Seven
Modules |
| =
Managerial Skills 1 |
| =
Negotiation Skills |
=
Tour Packages 3
Special Interest Tours |
=
Meetings, Incentives,
Conference and Exhibitions |
| =
Administration and Accounting |
| =
Marketing 1 |
| =
Technology in the Travel Industry 2 |
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CONSULTANT |
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Nine
Modules |
| =
Geography in Travel Planning 2 |
| =
Land Transport Rail 2 |
| =
Land Transport Bus and Coach |
| =
Accommodation (other than hotels) |
=
Water Transport
Cruises and Private Charter |
| =
Tour Packages 2 |
| = Law
and Regulations 1 |
| =
Selling Skills |
| = Air
Fares and Ticketing 2 |
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FOUNDATION
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Thirteen Modules
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| = The
Business Environment of the Travel & Tourism Industry |
= Water Transport
Ferry |
| = Tour Packages 1 |
| = Geography in Travel
Planning |
= Air Transport
Essentials |
| = Travel Formalities |
= Customer Service |
| = Land Transport - Rail |
= Technology in the
Travel Industry 1 |
| = Land Transport - Car
and Camper |
= Air Fares
and Ticketing 1 |
| = Hotels |
= Electronic Booking
Tools |
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HIGHLIGHTS |
| Each
level of the IATA /UFTAA Programme comprises of two
papers |
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To pass in
each paper, the participant has to score 70% and to
qualify for Distinction, you have to score 85% or more
in each paper. Examinations are held in March and
September each year. |
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Course has
to be successfully completed within two years from date
of registration |
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There are
maximum two attempts allowed in each paper |
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Each course
is of a duration of 3/4 months |
| Note:
Not all courses are offered at all centres. |
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Level 1: IATA/UFTAA FOUNDATION |
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Level 1 comprising of 13 modules provides you with an understanding of the travel and tourism industry, the practicalities of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry. In addition, you will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing, visa and health requirements, as well as tour
programmes.
By successfully completing the examination, you will be qualified with the
IATA/UFTAA International Travel and Tourism Foundation Diploma, and will be able to use the letters DTTF (Diploma in Travel and Tourism Foundation) after your name. |
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Recommended pre-qualifications:
Secondary/Higher Secondary Certificate as well as good math and English-language skills |
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Who will benefit
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| Students who wish to have a career in the travel industry |
| Junior travel consultants |
| Airline personnel |
| Tour operators who deal regularly with travel agents |
| Personnel of large companies, responsible for making travel arrangements |
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How Will You Benefit
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| Make appropriate travel arrangements and reservations |
| Calculate and quote appropriate air fares |
| Complete international travel documents in accordance with the applicable IATA rules and procedures |
| Answer customer queries, quote rates and supplements, explain conditions and book tour products |
| Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is remarkable |
| Understand the role of information technology, Global Distribution Systems and the Internet |
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Course Content
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| Environment |
Products |
| The
Business environment of the Travel and Tourism Industry |
Land Transport
- Rail 1 |
| Land Transport
- Car and Camper Hotels |
| Geography in
Travel Planning |
Water Transport
- Ferry |
| Travel
Formalities |
Tour Packages
1 |
| |
Air Transport
Details |
| Support
Services |
Air
Fares and Ticketing |
| Customer
Services |
Air Fares and
Ticketing |
| Technology in
the Travel Industry |
Electronic
Booking Tools (CD-ROM) |
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Level 2: IATA/UFTAA CONSULTANT |
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Level 2 comprising of 9 modules and helps you understand more complex operations, as well as the consultative approach to selling travel and tourism.
By successfully completing the examination, you will be qualified with the IATA/UFTAA International Travel and Tourism Consultant Diploma, and will be able to use the letters DTTC (Diploma in Travel and Tourism Consulting) after your name. |
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Recommended pre-qualifications:
The Foundation Diploma or equivalent syllabus |
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Who will benefit
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| Students who have completed the Foundation Course or equivalent syllabus |
| Travel Consultants with some industry experience, who wish to upgrade their professional competence |
| Personnel of tour operators and consolidators, and airlines |
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How Will You Benefit
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| Handle all major aspects of the travel agency business |
| Give accurate advice to clients on major tourist destinations |
| Produce customised and international inclusive tours |
| Sell international business, incentive and conference travel arrangements |
| Construct complex fares and routings, applying advanced IATA fare construction principles, issue and re-issue tickets and other documents for all types of international journeys |
| Familiarise yourself with common national requirements, IATA's Regulations and the role of the National Travel Agents' Associations |
| Learn effective Selling Skills |
| Understand the Billing and Settlement System to give your travel operation a distinct operational advantage |
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Course Content
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| Environment |
Products |
| Geography
in Travel Planning 2 |
Land Transport
- Rail 2 |
| Land Transport
- Bus and Coach |
| Accommodation
(other than Hotels) |
| Water
Transport - Cruises and Private Charter. |
| Tour Packages
2 |
| Support
Services |
Air
Fares and Ticketing |
| Law and
Regulations |
Air
Fares and Ticketing 2 |
| Selling Skills |
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Level 3: IATA/UFTAA MANAGEMENT |
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Level 3 comprising of 7 modules will prepare you for higher responsibilities such as accounting, staff supervision, negotiations and product development.
By successfully completing the examination, you will be qualified with the IATA/UFTAA International Travel and Tourism Management Diploma, and will be able to use the letters DTTM (Diploma in Travel and Tourism Management) after your name. |
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Recommended pre-qualifications:
Minimum of 1 year experience upto supervisory level, as well as some CRS/GDS experience |
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Who will benefit
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| Junior Management Level personnel within all fields of the travel industry |
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How Will You Benefit
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| Learn the essential principles and strategies of supervising and managing people |
| Develop customised tours and gain a competitive advantage |
| Learn how to plan, organise and administer meetings, incentives, conferences and exhibitions |
| Be able to establish procedures and control costs |
| Understand the latest marketing trends and opportunities, and apply them in your planning |
| Familiarise yourself with the challenges and opportunities of information technology and Internet strategies |
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Course Content
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| Strategy
and Management |
Products |
Support
Services |
Managerial
Skills
Negotiation Skills |
Tour
Packages - Special Interest Tours, Meetings Incentives,
Conferences and Exhibitions (MICE) |
Administration
and
Accounting
Marketing
Technology in the
Travel Industry 2 |
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Level 4: IATA/UFTAA SENIOR MANAGEMENT |
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This is the highest and the most prestigious of the 4 levels. Level 4 comprising of 5 modules will prepare you for challenges of an upper management role and assist you in acquiring competitive advantage for your business.
By successfully completing the examination, you will be qualified with the IATA/UFTAA International Travel and Tourism Senior Management Diploma, and will be able to use the letters DTTSM (Diploma in Travel and Tourism Senior Management) after your name. |
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Recommended pre-qualifications:
The Management Diploma and minimum of 1 year experience in the Management position |
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Who will benefit
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| Travel and Tourism Industry Managers |
| Individual Entrepreneurs |
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How Will You Benefit
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| Develop a strategic marketing-oriented culture in your travel business |
| Understand how laws and regulations impact your business |
| Determine what type of information technology to apply in your travel business |
| Manage and motivate staff who are in direct contact with customers |
| Produce a financially solid business plan to ensure your travel business has the direction it requires to succeed |
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Course Content
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| Strategy
and Management |
Products |
Marketing
2
Law and Regulations 2
Technology in the Travel Industry 3 |
Management
Skills 2
Finance and
Business Planning |
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IATA/UFTAA EXAMINATIONS |
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To obtain an IATA/UFTAA Diploma, students must pass written examinations comprising of two papers for each of the 4 levels. Examinations are held in March and September of each year in the country of enrolment. The IATA Local Coordinator determines the exact dates and location.
An examination fee is charged per attempt per paper. Hence, quality training from a reputed organization such as IHCTM will be extremely invaluable in saving both time as well as money. At the time of print the examination fees per attempt per paper is USD
45 ( approx Rs 1800)
An examination consists of 2 papers, both of which must be written at the first attempt. The enrolment is valid for a period of 2 years and students have 2 attempts to pass the examination within this period. A second failure in either paper will cause the enrolment to be cancelled. A pass mark of 70% is required in each paper.
A diploma with distinction is awarded to students who have obtained 85% or more in each paper at their first attempt.
To meet the enrolment deadline, students should enrol with IHCTM latest 1 month prior to ATDI deadline. |
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Examination
Dates / Registration Deadlines |
September
2006 Session |
March
2007 Session |
| Deadline for
students to enrol in the course with ATDI (i.e. payment received
in Montreal, Canada). |
31st May |
30th
November |
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Summary
of registration fees as on 1st July 2006 |
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IATA / UFTAA
Foundation Course |
USD 450 |
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IATA / UFTAA
Consultant Course |
USD 475 |
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IATA / UFTAA
Management Course |
USD 499 |
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IATA / UFTAA
Senior Management Course |
USD 499 |
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| Shipping
and Handling Fees: USD 35 per course |
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IMPORTANT: The Registration Fees quoted by IHCTM in Indian Rupees include the course fees, examination fees, shipping and handling fees as well as the bank and service charges incurred for forwarding the fees in US Dollars to ATDI, Montreal, Canada within the stipulated registration deadline. Fees are subject to amendments/alterations without notice due to variation in currency exchange rates and amendments made if any by ATDI. |
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IATA/FIATA QUALIFICATIONS |
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Under the leadership of the International Air Transport Association (IATA) and the International Federation of Freight Forwarders Association (FIATA), the IATA/FIATA International Cargo Agents Training Programme is a step-by-step professional training programme designed to help you advance from entry-level to senior management in the cargo Industry. Introduced by IATA and FIATA over 25 years ago to enhance the professionalism and ability of cargo agents, it is delivered and updated on a regular basic by a team of cargo experts and training specialists. |
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Prerequisites
It is recommended that students have completed a secondary school education or equivalent. A good understanding of written English, world geography and basic mathematics is essential. |
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Why a Career in Cargo ?
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Privatization of National Carriers leading to rapid expansion programmes. |
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Proposals of new International Airports starting in Navi Mumbai, Bangalore, Hyderabad |
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International Cargo Hub coming up in Nagpur which would generate 2 lakh job opportunities |
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New domestic carriers to be started and international airlines starting operations in India. |
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The Air Cargo Industry is growing at 10% per annum and CHA firms as well as Freight Handling companies have realized the importance of Air Freight and are seeking IATA accreditation. This in turn has created
tremendous employment opportunities for IATA/FIATA Diploma holders. |
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Why IHCTM ?
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IHCTM has been the pioneer of Air Cargo Training Programmes in India. |
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IHCTM is the first centre in Mumbai to offer all the three levels of IATA/FIATA programmes |
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IHCTM students not only excel in the IATA/ FIATA exams but are given preferential selection not only in the Freight Forwarding Industry but also for apprenticeship training at Cargo Complex by ground handling agencies. |
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Besides being one of the two institutes in India offering all the 3 levels of the IATA/FIATA qualifications viz Cargo Introductory, Air Cargo Rating and Dangerous Goods, IHCTM students have consistently excelled in the IATA/FIATA exams. In April 2004 26 students from IHCTM scored a distinction (over 90%) in the IATA/FIATA examination. |
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IATA/FIATA CARGO INTRODUCTORY COURSE |
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| This course qualifies you to make appropriate arrangements and reservations for international air cargo shipments; calculate correct rates and charges for general cargo and special cargo; give accurate and useful advice to clients; and complete Air Waybills in accordance with applicable IATA rules and procedures |
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Recommended pre-qualifications:
Secondary/Higher Secondary Certificate as well as good math and English-language skills |
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Who will benefit
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| Traffic and Operations Staff of International Cargo Agents |
| Sales and Marketing Staff of Cargo Agents and Consolidators |
| Sales, Reservations and Acceptance Staff of Airlines, Airport Handling and Surface Transportation Companies |
| Shipping Department Staff of Manufacturers, Wholesalers, Importers and Exporters |
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Course Content
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Industry Regulations: ICAO-IATA-FIATA; the Air Cargo Agency, the IATA Cargo Agent, the Consolidator. |
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World Geography: IATA 3-letter codes, time differences, calculation of transportation times |
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Use of Guides: the OAG Cargo Guide; Aircraft: bulk loading limitations, Unit Load, Devices(ULDs) |
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Handling facilities, air cargo acceptance, cargo booking procedures, cargo automation procedures |
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Air cargo rates and charges, application of TACT (The Air Cargo Tariff), the Air Waybill: completion, labelling and marking |
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How will you Benefit ?
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Achieve the necessary knowledge and skills to be an effective Cargo Agent with the ability to make appropriate arrangements and reservations for International air cargo shipments |
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Calculate correct rates and charges for general cargo and special cargo |
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Give accurate and useful advice to clients |
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Complete Air Waybills in accordance with applicable IATA rules and procedures. |
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IATA/FIATA CARGO RATING COURSE |
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This course deals with complex rate calculations including construction and combination of rates, calculating freight charges for mixed consignment, ULD ratings as well as it covers the basic rating principles. |
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Recommended pre-qualifications:
IATA/FIATA Cargo Introductory Course or equivalent syllabus. |
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Who will benefit
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| Traffic and Operations Staff of International Cargo Agents |
| Sales and Marketing Staff of Cargo Agents and Consolidators |
| Sales, Reservations and Acceptance Staff of Airlines, Airport Handling and Surface Transportation Companies |
| Shipping Department Staff of Manufacturers, Wholesalers, Importers and Exporters |
| All staff of Cargo Agents, Airlines and Manufacturers |
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Course Content
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Review of basic cargo rating principles: the Air Cargo Tariff (TACT), IATA areas and sub-areas, chargeable weight - rates and charges - Air Waybill completion |
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Currency regulations; conversion rates; rounding-off procedures |
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Construction Rates (General Cargo, Specific Commodity and Class Rates) |
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Combination of Rates and Charges (International General Cargo Rates, Specific Commodity and Class Rates) |
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Mixed Consignments; declaration of the goods - rating - Air Waybill completion |
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ULDs; definitions, specifications, classification and identification of ULDs - general rules governing the use of ULDs - ULD charges |
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How will you Benefit ?
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You will be able to |
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Correctly quote the published rates and charges for cargo shipments |
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Apply construction and combination principles for unpublished rates |
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Calculate appropriate rates and charges for mixed consignments and Unit Load Devices (ULDs) |
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Complete Air Waybills |
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IATA/FIATA DANGEROUS GOODS COURSE |
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This course qualifies you to apply the rules and procedures required in forwarding of dangerous goods including identifying, classifying and complying with formalities of packing, marking, labelling and documentation of hazardous material. |
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Recommended pre-qualifications:
Secondary/Higher Secondary Certificate as well as good math and English-language skills. Knowledge of basic Cargo training is recommended. |
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Who will benefit
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| Freight Forwarders, Cargo Agents, Cargo Acceptance Staff |
| Shippers, Packers and Airline Staff |
| Sales and Marketing Staff of Cargo Agents and Consolidators |
| Sales, Reservations and Acceptance Staff of Airlines, Airport Handling and Surface Transportation Companies |
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Course Content
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Contents of the IATA Dangerous Goods Regulations |
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Dangerous Goods Classes and Divisions |
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Identification, Packaging Requirements, Marking, Labelling and Documentation |
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Radioactive Materials |
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State and Operator Variations |
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Handling, Acceptance and Emergency Procedures |
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Excepted and Limited Quantities |
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How will you Benefit ?
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You will be able to |
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Correctly apply the IATA Dangerous Goods Regulations |
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Understand the legal aspects and respective responsibilities of shippers, agents and airlines involved in the transportation of dangerous goods |
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Identify and classify dangerous goods |
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Verify whether goods are properly packaged, marked and labelled |
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Learn all about the Shipper's Declaration for Dangerous Goods (DGD) |
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Learn how to deliver dangerous goods shipments to the airlines ready for carriage upon completion of the IATA Dangerous Goods checklist |
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Note : The Dangerous Goods course has to be revalidated every two years in order to remain qualified under the terms of the applicable IATA resolutions. |
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IATA/FIATA EXAMINATIONS |
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To obtain an IATA/FIATA Diploma, students must pass written examinations comprising of two papers for each of the Introductory and Air Cargo Rating courses and one paper for the Dangerous Goods Course. Examinations are held in April and October of each year in the country of enrolment whereas for the Dangerous Goods the examinations are held in April, June and October of each year. The IATA Local Coordinator determines the exact dates and location.
The enrolment for all IATA/FIATA courses is valid for 18 months with the exception of the Dangerous Goods Regulations/ Refresher Course which is valid for 12 months. Examination last one day and consists of two paper (with the exception of the DGR and DGR Refresher Courses, which only have one paper). All candidates must sit both papers when they make their first attempt.
A pass mark of 70% is required in each paper. (except for DGR and DGR Refresher the pass mark is 80%)
A diploma with distinction is awarded to students who have obtained 90% or more in each paper at their first attempt. |
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| Examination
Dates / Registration Deadlines |
April
Session |
June
Session |
October
Session |
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Deadline for students
to enrol in the course with ATDI (i.e. payment received in Montreal,
Canada). |
31 December |
31 March |
30 June |
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To meet the enrolment deadline, students should enrol with IHCTM latest 1 month prior to ATDI deadline. |
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Summary
of registration fees as on 1st July 2006 |
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IATA/FIATA
Introductory Course
USD 175 |
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IATA/FIATA Air Cargo Rating Course
USD 140 |
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IATA/FIATA Dangerous Goods Course
USD 150
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IATA/FIATA Dangerous Goods Refresher
USD 126 |
| Shipping and Handling Fees : USD
35 per course |
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IMPORTANT: The Registration Fees quoted by IHCTM in Indian Rupees include the course fees, examination fees, shipping and handling fees as well as the bank and service charges incurred for forwarding the fees in US Dollars to ATDI, Montreal, Canada within the stipulated registration deadline. Fees are subject to amendments/alterations without notice due to variation in currency exchange rates and amendments made if any by ATDI. |
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Also
recommended reading "IHCTM
Golden Travel Plan" |
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