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The airline industry is gaining fast momentum in India with a number of new airlines coming in. Quite recently we had the launch of Kingfisher Airlines as well as Spice Jet and even Jet Airways, Air Sahara and Indian Airlines have expanded their routes.
Air India has started Air India Express a no-frills airline and Austrian Airlines from 1st September will start Mumbai - Vienna flights. Besides this, there is the China Eastern Airways, Virgin Atlantic, British Midland, Air Arabia and many other airlines which have also added routes thus leading to greater demand in qualified personnel.
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All this augurs well for those aspiring to make a career in the airline industry. With this growing demand,
IHCTM-India's premier airline training institute conducted a one day Cabin crew Workshop on 21st May at the World Trade
Centre, Mumbai. The workshop was conducted by IHCTM Director Subhash Motwani who has over 18 years experience of training career aspirants in the airline industry. This workshop was attended by over 40 candidates and they got valuable tips on the following topics :
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What it takes to be a Cabin Crew ?
Common interview questions & How to answer them?
Eligibility requirements and preparing for an interview
How to prepare a C.V. and apply for an advertised job
Customer service & Communication Skills
Where to apply for a Cabin Crew job and a day in the life of cabin crew and much more
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This is what some of the participants had to say at the end of this workshop
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The one day cabin crew workshop was very interesting. We have also gained a lot of knowledge about the airline industry - the positive as well as the flip side of it.
Bijal C. Panchal
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It was great, please keep on having such workshops regularly.
Thanawala Shanawaz Amirali
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It was a very good workshop. Earlier, I knew very less about the airline, but this workshop has helped me to get more insight about the airlines. Now I feel I can plan out my career in a systematic way. I actually didn't know how this workshop would be, though the contents were specified. But, now as it's over, I found the guidance will help me to achieve my goals.
Hazel Fernandes
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This programme helped me not only to prepare well to be a good airhostess but the best in the industry
Dimple Prajapat
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This programme helped me not only to prepare well to be a good airhostess but the best in the industry
Dimple Prajapat
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It was very interesting, useful and clear in all aspects. All the major aspects about the airline industry were discussed in depth
Priyanka Dhode
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It has given me the knowledge about the hospitality industry including cabin crew. Everything was perfect.
Jitesh V. Bhoir
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It was wonderful, very informative and helpful. The workshop was itself very special
Reshma Bailur
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The course was very informative and I am sure it will be useful to me during my interview in the future. Mr. Motwani has good presentation skills and sense of humour
Akshatha Avadhani
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Excellent because many misconceptions got cleared.
Bini Parekh
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The workshop was very helpful. Though it was just for one day but the tips and knowledge given , I am sure will be very effective.
Pooja Shah
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Very helpful when preparing C.V., how to answer in an interview keeping in mind the interviewers' needs
Jess Jacinto
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Really good especially the covering letter and CV preparation.
Reshma Khedkar
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Excellent guidance and training on basic steps of job application, correctly interpreting advertisements and logically putting forth your talents in compliance to the job requisites.
Shweta Suresh Shah
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It was an interactive session with handouts that made students apply the knowledge gained here today.
Anushree R. Nambiar
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It was very informative, and I am sure it will be a great help to me in my future prospects, cabin crew or
otherwise.
Charlene Pinto
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IHCTM plans conducting similar workshops in August and those interested can fill up the coupon on the next page and mail it to IHCTM, Post box 6493, Mumbai 400016.
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Every student who attended the workshop was asked to send their feedback and what they learnt in just one day and here is a feedback sent to us by Akshatha Avadhani, one of the many candidates who is now more confident whilst applying for a CABIN CREW INTERVIEW
Summary of the workshop which was held on 21st May 2005 as understood by Akshatha Avadhani
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What it takes to be a cabin crew:
One should know how to cope under pressure, to work as a team, to work with a large group of people from different cultural backgrounds
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General Interview preparation
Preparer yourself, research the company, be punctual, plan your attire in advance be calm and confident, firm hand shake, etc
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Common job interview questions
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How to apply for an advertised job vacancy
Essential skills a company is looking for, what are the nice to haves, do you have the skills and experience they are asking for.
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How to prepare a C.V.
- CV contents
- CV dos
- CV don'ts
- 5 golden rules of CV
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How to prepare a covering letter
Speculative, advertised vacancies
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Different types of Interviews
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Hotel Management related Skills
Knowledge of food and beverages, cutlery, menu, First aid, etc
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Essentials to become Cabin Crew
- Interview
- Attire
- Common questions asked
- Follow up after the interview
- Medical tests
- Training
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Day in the life of a cabin crew
Check In time, Brief with the cabin director before the flight, On board functions, greeting the passengers, serving them food and beverages, etc
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Customer service
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Career avenues after attending multi-skilled 1 year course at IHCTM
- Cruise ships, tour guides, cabin crew, etc
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