IHCTM

IHCTM is authorized training centre for IATA/UFTAA Foundation, Consultant, Management and Senior Management courses as well as IATA/FIATA Introductory, Air Cargo Rating and Dangerous Goods Courses from IATA, Canada. In fact, IHCTM has the unique distinction of being the FIRST in the world to be authorised for the 4  IATA / UFTAA along with the 3  IATA / FIATA training programmes (a total of 7 qualifications).

 

SELF DEVELOPMENT COURSES

 
 

Better Handwriting

Don't neglect your handwriting as people judge your personality by your handwriting. You may be a boss or you may write like some doctors, an indifferent hand for others to decipher. But even a doctor would sometimes like to improve his handwriting. Here, we are for him and for you too to help you improve your handwriting in a simple and a practical way. Just in 15 minutes, you will find your handwriting different. People who have tried orthodox methods for years and failed have been stunned at their speedy achievement through our guidance. Just astonish yourself and others too. Better Handwriting
 Make it a pleasant surprise for all. Remember, your HANDWRITING is your first positive step towards improving your personality.
Duration : 1 session + practice.

Admissions after interview.

Also! Enquire for 4 sessions CALLIGRAPHY workshop - learn the artistic way of writing from the pioneers IMFAA

 
 

Diploma in Direct Marketing

Every organization needs persons who are good at Customer Care and Presentation Skills. These trained persons work towards promotion on public relations as well as customer information service. Today it is no more of Sales in business but it is Customer Relations and Presentation that boosts the business with follow up permission through Telephone called Telemarketing.

This workshop training of 6 months is offered under personal supervision of our Director who is an HRD expert since the past 45 years. The training consists of interactive workshop as well as on-the-job experience. The on-the-job experience will help you to get command and mastery over skills as well as inculcate confidence to continuously keep on earning in your spare time.
The DDM training comprises of two parts:  
Success Achievement Skills
Dynamic Sales Management
 
The objective of this module is to ensure that you develop
Communication Skills
Effectiveness Skills
Customer Service and Presentation Skills
Telemarketing and Direct Marketing Skills
The first part of the course i.e. Success Achievement Skills helps you to become an effective communicator, which is the most essential tool for all. The section on effectiveness skills helps you to take total charge of your life including work, studies and career by being a good planner and organizer as well as a decision maker. This in turn helps you to not only become an effective performer but also develop leadership qualities. The second part of the course i.e Dynamic Sales Management helps you understand the finer points to help you earn big money. Training includes practical techniques to master skills scientifically and systematically leading you to prosperity and happiness.
 Direct Marketing
 
 
Part I - Success Achievement Skills  
Effective Techniques
To enhance your personal effectiveness. Topics include:
Goal Setting Success Achievement Skills
Time Management
Delegation
Decision Making
Human Understanding and Human Relations
Effective Communication
Assertiveness
Motivation
Communication Skills
Especially designed to include "techniques with practice" thus building your confidence for interviews, group discussions and better presentation. Topics include:
Speaking with confidence at person to person, social, formal (interview) or even business level.
Seminar participation techniques
Compering a programme
Conducting Meetings
Using leadership communication
It also includes total practical training in Public Speaking covering the following 
topics: 
Preparing for your speech
Language
Style
Delivering Techniques
Extempore Speech
Assessing Speech
 
 

DYNAMIC SALES MANAGEMENT
Sales is an important aspect of any enterprise and success & failure in business is determined by the effectiveness of the Sales Force. Besides, every organization needs persons who are good at Customer Care and Presentation Skills. Through the Dynamic Sales Management section, you develop the capability to speak effectively and learn the technique of turning customers into clients. Topic include:

 
Understanding Sales Presentation - its importance, purpose, procedure, plan, performance review, restructuring the operation through creativity for winning.
Products and Services Promotion
Human Element, Human Relations, Motivation
Overcoming hurdles and handling tricky situations
Records and Reports
Analysis for improvement and strategical planning
Telemarketing Techniques: compiling lists, preparing presentations, speaking style, follow up to close
Application of training in day-to-day life for acquiring winning edge
Growing from Trainee to Trainer
How to be on the swift track
Multiple returns
Networking benefits
How to break records and exceed targets

The Dynamic Sales Management section also includes field projects which help you to 
earn while you learn. The minimum performance level is your earning of Rs 1000 as part 
of the course. Many earn much more and even earn back the fees.